Milwaukee Redemptions

The eligibility criteria to claim a redemption includes:

• Australian citizens or residents aged over 18
• Purchase of an eligible product, and submission of a valid claim, before the end of the redemption period
• Providing a physical delivery address, not a PO Box. Once the purchase is complete and you have proof of purchase of the redeemable item, please select the purchased product from the options above and proceed with your submission online – please note that Proof of Purchase is required to complete the online form.

Please see the Terms and Conditions Apply full terms and conditions for full eligibility criteria

If a product purchased to claim a redemption is returned for a refund, the associated redemption claim becomes invalid

Yes. Eligible customers can claim a maximum of five (5) redemptions per quarter from the Milwaukee Quarterly Redemption Program, or twenty (20) redemption claims per annum. This can comprise 5 eligible claims from the same redemption offer, or claims can be spread across multiple redemption offers.

Other sale events, for example M12 Stock-Up, are not included in the Quarterly Redemption Program cap, so bonus stock offered via redemption for these campaigns is not included in the limits stated above.

Yes. Corporate purchases are eligible, provided the person submitting the claim has the authority to do so on behalf of the business.

To support the processing of your redemption claim, we may request additional information. Please ensure that you respond to our request as it may cause delay in processing you claim or the cancellation.

All submissions must be made via your Milwaukee Account. Please note claims submitted on behalf of customers by stores or third parties will be rejected.

No. Products must be purchased as advertised. Any modification, including swapping, removing, or splitting items from a kit or power pack, will make the claim invalid.

No. Products purchased from online marketplaces or unauthorised sellers are not eligible for redemption. Only products purchased from Authorised Milwaukee Tool Retailer Partners will be accepted.

Once the purchase is complete and you have proof of purchase of the redeemable item, please select the purchased product from the options above and proceed with your submission online – please note that Proof of Purchase is required to complete the online form.

Please allow up to 8 weeks for delivery.

Proof of Purchase is a receipt or invoice issued to you at the time of purchase that clearly shows:

• Place of purchase
• Date of purchase
• Tax invoice number
• Eligible Milwaukee product purchased, including model number

Yes, once you have a Milwaukee Account you can assist a friend or relative in submitting their redemption via your account.

No, all deliveries must be made to a physical address.

Once your submission has been successfully verified you will be provided with tracking information via email. You will then also be able to access the tracking information via your Milwaukee Account. To do this please:

• Log in to your Milwaukee Account HERE
• Click on the ‘Redemptions Tracking’ tab
• Scroll down to the bottom of the page and click on the ‘View my Redemptions’ option

Here, you will be able to see all active and completed redemptions in your account.

Redemption or Bonus Item submissions made after the promotional period end date cannot be processed.

First, please check your Milwaukee Account to ensure your submission was made successfully. To do this please:

• Log in to your Milwaukee Account HERE
• Click on the ‘Redemptions Tracking’ tab
• Scroll down to the bottom of the page and click on the ‘View my Redemptions’ option

Here, you will see all active and completed redemptions in your account.

If your submission is not listed, please resubmit before the end of the campaign submission deadline. For assistance, please contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or [email protected].

Some of the most common reasons for unsuccessful Redemption or Bonus Item submissions include:

• The product purchased does not qualify for a bonus product in any given campaign
• The product was purchased outside the campaign period
• The receipt provided is unreadable or missing essential information
• The redemption has already been claimed

We are always pleased to assist, contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or [email protected].

The Milwaukee Customer Service Team would be happy to assist you, please call 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or email [email protected].

Please contact our Milwaukee Customer Service Team on 1300 645 928 between 8 am and 5 pm Monday to Friday AEST or [email protected].